Frequently Asked Questions

A minimum of 500 grams of ashes is required, regardless of the size of the memorial diamond (up to 1 carat).

It is preferred that the 500 grams of ashes are split into two separate air tight bags containing 250 grams each.

The average amount of ashes received from a Hong Kong crematorium ranges from 1 kilogram to 2 kilograms.

The amount of ashes required and the size of diamond is not relevant; a minimum 500g is still required even if the order is for a smaller diamond size.

To prepare the ashes for collection, 500 grams of ashes are required. It is preferred for the 500 grams of ashes to be split into two separate air tight bags containing 250 grams each. This should be handed over directly to our staff at the Algordanza office.

There is still a high likelihood that the memorial diamond can still be formed even if you do not have enough ashes available.

Algordanza is able to conduct a composition analysis to determine if there is enough carbon within the ashes 

This is because ashes generally have a high carbon content and 500 grams are required to completely ensure that the memorial diamond can be formed.

As ashes generally have a high carbon content, the ashes are most likely to have enough carbon to form the memorial diamond. 

Algordanza is still able to conduct a composition analysis to check if there is enough carbon content to proceed with an order or not. In the case that there isn’t enough carbon, you can cancel the order and the ashes will be returned at no cost.

We also offer Stailas Memorial Diamonds as an alternative approach. Under special needs case, a personal article that once belonged to the deceased is requested (e.g. clothing, plush toys, shoes or journals). Carbon is extracted from these articles and added with the available carbon from the ashes. Contact us to learn more.

In most cases, there are more than enough ashes available for the production of a memorial diamond. There is even the option to consume all the ashes within the process so that there is nothing left, except the beautiful memorial diamond. There is no additional charge for this option. It just needs to be defined based on your needs. In Hong Kong, it is common for people to make a memorial diamond and scatter the remaining ashes in the garden of remembrance or at sea.

When submitting the order form, you will also need to present the following documents and their photocopies:

• Cremation Certificate;
• Death Certificate; and
• Remitter Hong Kong Identity Card

Yes – the Algordanza Memorial Diamond shows the same physical, chemical and optical properties as a dug diamond. We would not be allowed to use the expression “diamond” if we could not prove that the diamond is genuine.

The average production period is approximately six months, however it is influenced by the size of the diamond being ordered and also the number of orders being processed at the time in Switzerland. Typically, a 0.2ct and 0.3ct diamond will take between 4 - 5 months. Additional time is required for laser inscription and jewelry mounting services.

Upon request, we will provide a schedule of the different stages as the diamond is being processed for those who may be anxious to know the status of their order at any moment in time.

The color is usually bluish in tint, but may have – depending on the individual quantity of the element Boron in the ashes – a darker or lighter blue tint. We do not manipulate the color of the diamond in any way.

Yes – the age of the ashes is not relevant for the synthesis.

We require a 50% deposit upon the collection of ashes. The remaining 50% should be paid upon collection of diamond.

We currently accept PayPal, cheque and telegraphic transfer. Credit card payment options will be coming soon.

This is done via a number of steps.

The ashes are collected in Switzerland this process is explained in another video an acid is added to the ashes to remove the inorganic compounds leaving the carbon and boron

A growing cell is used within the growing cell there is a powdered catalyst a starter crystal is added then the ashes more catalyst is added to fill the growing cell

The growing cell is then placed in a machine that provides a high temperature and high pressure.

After the growing cell cools down it is then open and the diamond is extracted.

The starter crystal is then removed.

You may choose to accept the Raw diamond form or a variety of different cuts.

You will be given a shipping code the day the diamond is sent to Switzerland, allowing you to track its whereabouts at all times.

A minimum of 500 grams of ashes is required we provide the service of picking this up at the office or at the funeral home, the ashes are then split into two batches of 250 grams where one is immediately sent to our head office in Switzerland, here you will receive a shipping code allowing you to track its whereabouts at all times.  When the head office in Switzerland receives the first batch of ashes they will send us a notification only then will we send the second bash of ashes.

The diamond is prepared in Switzerland taking 4 up to 10 months before being sent back to Hong Kong.

The diamond is then delivered to the office ready for collection.

We offer the service of collecting the ashes at our office or at the funeral home. More details can be seen in the quick 1 minute video here.

A minimum of 500 grams of ashes is required we provide the service of picking this up at the office or at the funeral home, the ashes are then split into two batches of 250 grams where one is immediately sent to our head office in Switzerland, here you will receive a shipping code allowing you to track its whereabouts at all times.  When the head office in Switzerland receives the first batch of ashes they will send us a notification only then will we send the second bash of ashes.

The diamond is prepared in Switzerland taking 4 up to 10 months before being sent back to Hong Kong.

The diamond is then delivered to the office ready for collection.